Customer Care

User must be able to contact company on the following channels:

  • Phone
  • Email
  • Facebook
  • Livechat (depends on Livechat successful integration)

Contact Us Form:

  • Email
  • Subject line / Issue drop menu with options:
    • Warranty
    • Replacement parts
    • Dryer won’t work - Troubleshooting
    • Where is my order?
    • Misc
  • Additional comment section - text entry area where they can write whatever they need to (need char limit)