Customer Care
User must be able to contact company on the following channels:
- Phone
- Livechat (depends on Livechat successful integration)
Contact Us Form:
- Subject line / Issue drop menu with options:
- Warranty
- Replacement parts
- Dryer won’t work - Troubleshooting
- Where is my order?
- Misc
- Additional comment section - text entry area where they can write whatever they need to (need char limit)